Company details

GoHe

CabaBLOOM® (registered trademark of GoHe)

Manager: Heidi Goossens Oude Tiensestraat 40 3473 Waanrode

www.cababloom.be

info@cababloom.be

+32 (0) 497 59.09.18

BE 0755.858.246


Hereinafter referred to as CabaBLOOM®.


General provisions

These general terms and conditions apply to all offers (products or services) from CabaBLOOM®. We will send you a paper copy of the terms and conditions by post on request. By placing an order or entering into coaching sessions you indicate that you agree with these General Terms and Conditions. We have the right to adjust the General Terms and Conditions. Any changes to these terms and conditions will only apply to orders placed on or after the date of change or to agreements entered into on or after the date of change. Unless otherwise agreed in writing, the general or specific terms and conditions or stipulations of third parties are not recognized by CabaBLOOM®.


(I) CabaBLOOM® coaching

these General Terms and Conditions (according to the latest version) and any special conditions of the assignment apply to every coaching service agreement with CabaBLOOM® (the Assignment). The customer expressly acknowledges to have read these terms and conditions and to fully approve them without reservation. CabaBLOOM® makes every effort to carry out the Assignment with the necessary professionalism. The most effective operation is achieved by working with the customer as in a team. CabaBLOOM® assumes that all information provided by the customer is complete and correct and can be relied on. We make every effort to ensure that the coaching sessions with horses run as safely as possible. Nevertheless, handling horses always involves a risk. Before the start of all sessions, the customer is informed of these risks and the good and safe handling principles with the horses. This means that the customer is fully aware of the risk that working with horses entails and that he undertakes to indemnify all parties involved in these sessions against damage claims as regulated by law. Naturally, CabaBLOOM® has taken out the necessary basic insurance policies.


Payments

Individual coaching (offered in the Equi-Me, Equi-Manager, Equi-Patient formulas) Payment is made per coaching session. Usually, a coaching trajectory consists of five sessions, of which the first session is a paying intake interview (with or without horse guidance) in which we define the concrete request for help together, set a clear work goal and discuss the further action plan. The conclusion of an intake interview can, in consultation, also lead to a referral (when support from another care provider is desirable) or to discontinuation of the coaching process (because it is concluded, for example, that this coaching form does not appear to be the most ideal solution for the specific request for help. ). A route discount is always applied for longer trajectories (more than 5 sessions).

The CabaBLOOM® sessions are paid on the day of the session, either cash or via a mobile banking solution on site.


For group sessions or business coaching (Equi-Business or Equi-Manager) on behalf of an employer or another Third Party, separate agreements apply depending on the specific Assignment. In such agreements a price is agreed per Assignment. Also the payment schedule (fixed amount, amount per module, ...) is agreed per Assignment . The law of 22 November 2013* on the fight against arrears is applied and the principle of payment within 30 days of invoice date applies.  In combating payment arrears in commercial transactions, a lump sum compensation of 10% of the overdue amount with a minimum of 125 EUR is due. In case of payment arrears, CabaBLOOM® has the right to suspend the (further) execution of the Assignment without prior notice of default.

*The Act of 22 November 2013, published in the Belgian Official Gazette on 10 December 2013, amends the Late Payment Act of 2 August 2002. The Act of 22 November 2013 is the implementation of European Directive 2011/7/EU of the European Parliament and of the Council of 16 February 2011 on combating late payment in commercial transactions. 


Collaboration with third parties

CabaBLOOM® may call on Third Parties for the performance of the Assignment (for example in the case of larger group coaching sessions) and will exercise due care in the selection of these Third Parties. CabaBLOOM® is not liable for any acts or omissions of Third Parties. Liability CabaBLOOM® is only liable for loss, damage, costs, expenses, claims arising in connection with the execution of the Assignment (the “Damage”) suffered by the customer as a result of gross negligence, gross error or fraud in the execution of the Assignment. Under no circumstances is CabaBLOOM® liable for indirect damage or consequential damage, including damage suffered by Third Parties. The liability of CabaBLOOM® is in any case limited to the invoice value of the services provided. Under no circumstances can CabaBLOOM® be held liable for any indirect damage such as, but not limited to, loss of income, loss of contracts, capital costs, limitation of returns, illness or any other loss or consequential damage, both to the customer and to Third Parties. CabaBLOOM® bears no responsibility whatsoever for the errors of employees, not even in the case of intent or serious error. In the latter case, the customer must address the appointee directly.


CabaBLOOM® is not liable for delays or defects in the execution of the Assignment if this is due to circumstances beyond its control or control, including acts or omissions as a result of the failure of the cooperation with the customer or other parties, electronic breakdown or interruption of means of communication not attributable to it, strikes, or in general any situation (such as illness, pandemic, ...) that could not be foreseen or avoided at the start of the Assignment.


Any claim against CabaBLOOM® must be immediately instituted under penalty of forfeiture. Any claim with regard to CabaBLOOM® will in any case lapse if the claim has not been brought in court within one year after the circumstance that gives or could give rise to liability is discovered, or could reasonably be discovered. Without prejudice to shorter periods pursuant to the law or these conditions, all claims against CabaBLOOM® will in any case lapse two years after the end of the Assignment concerned. The customer will indemnify CabaBLOOM® and the Persons against all claims from Third Parties in connection with, or arising from, the Assignment. The aforementioned regulation does not apply in the event of fraud - unless it is committed by the employees of CabaBLOOM® - and applies insofar and to the extent possible under Belgian law


Termination of the collaboration

The customer and CabaBLOOM® can terminate the agreement at any time by notifying the other party in writing, and with due observance of the notice period as stated in the cooperation agreement. General The nullity or non-enforceability of one or more (partial) provisions of these terms and conditions has no consequences for the validity or enforceability of the other (partial) provisions thereof, which remain in full force. The invalid or unenforceable (partial) provisions will be replaced by valid and enforceable (partial) provisions that most closely resemble the original intention. All (results of) activities within the framework of the Assignment remain the exclusive property of CabaBLOOM® at all times and may not be transferred by the customer to Third Parties. In any case, Third Parties will not be able to invoke this or assert any claims with regard to CabaBLOOM®. The customer-legal entity will make the provisions of these terms and conditions against its directors, managers, shareholders, personnel, intermediaries, subcontractors and other employees, so that they are equally bound by them.


The Dutch text of these terms and conditions prevails over any translations. All agreements with CabaBLOOM® are governed by Belgian law. Only the courts and tribunals of the judicial district of Leuven are competent.


(II) CabaBLOOM® webshop

Prices

All prices are expressed in EURO, including 21% VAT. If delivery, reservation or administrative costs are charged, this will be stated separately. Prices will not be increased within the term of the offer, unless legal measures make this necessary or if the manufacturer or supplier makes interim price increases. All prices on the site are subject to printing and typing errors. No liability is accepted for the consequences of printing and typesetting errors. The indication of price only refers to the articles as described verbatim. The accompanying photos are intended for illustrative purposes and may contain elements that are not included in the price.


Offer

All images, photos, drawings or data concerning weights, dimensions, colors, images of labels, ... on the CabaBLOOM® webshop are only approximate, are indicative and cannot give rise to compensation or termination of the agreement. If you have specific questions about, for example, dimensions, color, availability, delivery time or delivery method, you can contact info@cababloom.be in advance or by telephone on +32 (0) 497 59 09 18. The offer is always valid while stocks last. and can be adapted or withdrawn at any time by CabaBLOOM®. CabaBLOOM® cannot be held liable for the unavailability of a product. If an offer has a limited period of validity or is made subject to conditions, this will be explicitly stated in the offer. Online orders can be refused if the product for online payment has already been sold through another channel. You will be informed of this by e-mail. In case of a shortage in stock, it is possible to deliver the product after agreement with the term, unless it is no longer available.


Offers and acceptance of the order

All our quotations for our services or products are without obligation. We are only bound by an order after we have confirmed it in writing or after we have started to execute it. Information about products, services and pricing, as well as detailed order information, have been prepared and communicated subject to change and correction. Temporary discounts cannot be combined and are not valid on gift vouchers. Offers from CabaBLOOM® do not automatically apply to repeat orders.


Delivery and delivery time

Delivery of products takes place while stocks last. The delivery of the products takes place by Bpost at the delivery address specified by you. If no one is present, the driver will leave a note so that the package can be picked up at the nearest post office according to the rules of Bpost. You are responsible for picking up this package at the post office within the specified time. If this is not done within the specified period, the package will be returned to CabaBLOOM®. The costs for resending the package are for your account. Within the framework of the rules of distance selling, CabaBLOOM® will execute orders at least within 30 days. If this is not possible (because the ordered is out of stock or no longer available), or there is a delay for other reasons, or an order can not or only partially be executed, you will receive within 14 days of placing your order. order message and in that case you have the right to cancel the order without costs and notice of default.

CabaBLOOM® is not liable if the delivery period is exceeded due to transport risks caused by the carrier, nor in the event of loss or damage to the products or a strike. Questions in that regard should be addressed to the carrier. Incorrect delivery addresses are your responsibility and may lead to additional costs. We have the right to make partial deliveries. In case of non-delivery of the goods, any sums paid by you will be refunded without interest or other compensation.

You can also choose to pick up the goods at CabaBLOOM® Oude Tiensestraat 40, 3473 Waanrode. This is only possible by appointment, as CabaBLOOM® is not a physical store. However, you must always let us know by e-mail when you will pick up the goods so that the order can be prepared. Collection can only take place after confirmation of the collection time by CabaBLOOM®.


View period / right of withdrawal

In accordance with the Law of April 6, 2010 on market practices and consumer protection, you have the right to withdraw your online order within 14 calendar days from the day following the delivery of the products, without giving reasons. To exercise the right of withdrawal, please inform CabaBLOOM® by email (info@cababloom.be) of your decision to cancel the agreement before returning or sending it to Oude Tiensestraat 40, 3473 Waanrode, and send this notice before the withdrawal period of 14 calendar days has expired. Return shipment You then return the goods without delay, but in any case no later than 14 calendar days after the day on which you have notified CabaBLOOM® of your decision to withdraw from the agreement or hand over the goods to CabaBLOOM®, Oude Tiensestraat 40, 3473 Waanrode. by appointment.


The direct costs for returning the goods are for your account. The return address to which returns may be sent is: CabaBLOOM® Oude Tiensestraat 40, 3473 Waanrode


Conditions for accepting return shipment

Return of the products must be done in the original packaging (including accessories and accompanying documentation) and in original, complete, undamaged and unused condition. We reserve the right to refuse returns if we suspect that the articles have already been used or if we suspect damage caused by a fault other than the seller or supplier of the articles. Return shipments that are stamped too low will not be accepted by CabaBLOOM®, regardless of the reason for the return. Discounted items cannot be returned. Goods that have been ordered specifically for you will not be taken back. In that case, you cannot invoke the right of withdrawal.


Refund return shipment

With due observance of the provisions of the previous paragraphs, CabaBLOOM® will ensure that within 14 calendar days of proper receipt of the returned or returned product, the full purchase amount including the calculated shipping costs is refunded to you.

Any additional costs resulting from your choice of a different method of delivery than the cheapest standard delivery offered by CabaBLOOM® will not be refunded. CabaBLOOM® will pay you back with the same payment method that you used for the original transaction, unless you have explicitly agreed otherwise. In any case, you will not be charged extra for a refund.


Warranty and conformity

According to the law of September 21, 2004 on the protection of consumers in the sale of consumer goods, the consumer has legal rights. The statutory warranty period of two years is fully valid from the date of delivery. You are obliged to check the delivered goods immediately upon receipt. If it appears that the delivered product is wrong, inadequate or incomplete, you must (before proceeding to return it to CabaBLOOM®) report these defects in writing to CabaBLOOM® at info@cababloom.be, otherwise each After this, you must return the product, together with the proof of purchase, at your expense to CabaBLOOM® by handing over by appointment or by sending it to CabaBLOOM®, Oude Tiensestraat 40, 3473 Waanrode. If your complaints are justified by CabaBLOOM®, CabaBLOOM® will, at its option, either replace the delivered goods free of charge or make a written arrangement with you about compensation.


Force of the majority

CabaBLOOM® is not liable if and insofar as its commitments cannot be fulfilled as a result of force majeure. Force majeure is understood to mean any strange cause, as well as any circumstance that should not reasonably be at its risk. Delays or non-performance by our suppliers, disruptions in the Internet, disruptions in electricity, disruptions in e-mail traffic and disruptions or changes in technology supplied by third parties, transport difficulties, strikes, government measures, delays in supply, negligence on the part of suppliers and / whether manufacturers of CabaBLOOM® as well as auxiliary persons, illness of personnel, defects in auxiliary or transport equipment are expressly regarded as force majeure. In the event of force majeure, CabaBLOOM® reserves the right to suspend its obligations and is also entitled to dissolve the agreement in whole or in part, or to demand that the content of the agreement be amended in such a way that execution remains possible. Under no circumstances is CabaBLOOM® obliged to pay any fine or compensation. If CabaBLOOM® has already partially fulfilled its obligations at the onset of the force majeure, or can only partially fulfill its obligations, it is entitled to separately invoice the already delivered or deliverable part and the customer is obliged to pay this invoice as if it concerned a separate contract. However, this does not apply if the already delivered or deliverable part has no independent value.


Liability

CabaBLOOM® is not liable for damage to vehicles, animals or others caused by incorrect use of the products. Read the instructions on the packaging before use and / or consult our webshop.


Retention of title

The delivered items remain the exclusive property of CabaBLOOM® until full payment has been made by the buyer. You undertake, if necessary, to inform Third Parties of the retention of title of CabaBLOOM®, eg. to anyone who would seize articles not yet fully paid for. Applicable law / competent court If a dispute arises arising from our collaboration agreement or agreements based on it, we try to resolve it in the first instance with impartial mediation. If we cannot resolve the dispute in this way, we will have our dispute settled by a competent court in the district of Leuven. Both parties (you as a customer and we as a supplier) accept electronic communication (eg e-mail) as evidence.


Customer service

Customer service can be reached on telephone number +32 (0) 497 59 09 18, by e-mail at info@cababloom.be or by post at the following address CabaBLOOM®, Oude Tiensestraat 40, 3473 Waanrode